Welcome to our inaugural issue of the i-solutions.net.au newsletter.
Every quarter Integrated Solutions will bring to you the latest news in digital office software, products and services...

what's new...

PerlDesk helpdesk
Submit your support requests via direct email or web-based submission!!

By using PerlDesk to submit your support calls, this gives you the ability to track your request/email as well as the progress of your enquiry.

CLIENT AREA FEATURES:
* Quick User signup
* Request tracking number allocation
* Ability to assign priority for the request
* View support request history
* Searchable knowledgebase

PerlDesk has many features which will give I.S the ability to streamline support and help improve customer communications.

Visit http://www.i-solutions.net.au:90/ now and register yourself as a user

2003 International Congress of Radiation Research ™
As part of our continued growth into the digital office arena, Integrated Solutions will be exhibiting at the International Radiation Research convention held later this year at the Brisbane Exhibition Centre between 17 - 22 August. Together with Winscribe, Integrated Solutions will showcase digital dictation solutions suitable for the medical industry.

This will be the 12th International Congress of Radiation Research which is held only once every 4 years and for the first time in the history of the congress to be held in the southern hemisphere. Judging from past gatherings up to 1500 delegates from all over the world have attended this congress which focuses on Radiation Research and Radiation Oncology.

Please visit http://www.icrr2003.org/ for official Congress website

winscribe v3.3 release
Within the next 4 - 5 weeks the full release of Winscribe v3.3 will be available to all Winscribe customers.

Several new enhancements have been added to v3.3 such as:
* HIPAA standards met - making Winscribe the most cost effective HIPAA ready solution you can deploy across an enterprise
*Speech Recognition - support included for Philips Speechmagic v5.1
* AGFA PACS DS 3000 Impax Integration - Internet Author & AGFA PACS available as a seperate module allows a radiologist to select a job from their PACS work-list, start a new Winscribe job, automatically populate Internet Author with the relevant information and sends Internet Author into ready to record mode.
*Winscribe HL7 interface - giving you the ability to integrate Winscribe with third party applications via HL7 messaging

LAN MANAGER:
* Multiple Facility options - allowing use of seperate databases and seperate recording directories increasing security of jobs and voice data
*Audit trail - details a complete history of a particular job

INTERNET AUTHOR:
*Default to last job Type/Department - Allows the creation of a new job to default to the job type and department of the previous job
* Default Hardware settings - allowing a new user logging on for the first time to automatically inherit hardware settings from previous user
* Review Job by Author - Review job search by Author ID

INTERNET TYPIST:
* Default Hardware settings - allowing a new user logging on for the first time to automatically inherit hardware settings from previous user
* Start jobs from server queue - by double-clicking on jobs in server queue
* Hidden server queue - now can be invisible if that typist is not allowed to choose his or her own jobs

If you wish to receive your free upgrade to v3.3, please ensure that your Software Assurance is valid and up-to-date. If you are unsure of the status of your software assurance please contact Integrated Solutions

Olympus DM - 1
Quality music in a compact digital recorder...

FEATURES & BENEFITS:
* Stores up to 22 hours of voice or more than an hour of CD-quality MP3 or WMA audio
* 64Mb SmartMedia removable memory card included
* 3 file folders - up to 199 messages per folder
* Voice or music playback through either speaker or head phones
* Direct connect via USB to PC

DM-1 Price: $1014

Olympus W - 10
A compact digital recorder with a built-in Digital Camera...

FEATURES & BENEFITS:
* Built in 16Mb memory providing up to 3 hours of recording in long-play mode
* 0.3 megapixel CMOS chip for visual indexing (640 x 480 resolution)
* 2 voice folders - up to 100 messages per folder
* 1 dedicated image folder - stores up to 250 images
* Recording: Wave format | Image: JPEG format
* Direct connect via USB to PC

W-10 Price: $397.50

e-beam
Communicate drawings & notes electronically...

Give presentations remotely, share, capture, annotate, save and print anything you write on a whiteboard using e-beam.

Share your ideas instantly across the country and even around the world. Simply connect the system to your USB port and you're ready to capture.

e-beam is the lightest, most portable whiteboard solution in the world today.

e-beam System 3 Price: $1417

Dragon Naturally Speaking v7
A fast and easy way to turn speech into text...

Dragon NaturallySpeaking delivers significant benefits to:
* Professionals who create documents themselves or dictate for a manual transcriptionist
* Disabled PC users looking to optimize productivity with their PCs

New Features in v7:
* Up to 15% more accurate than previous versions
* Up to 50% improvement on initialization time
* Compatible with virtually any Windows-based application
* Automatic insert of periods and commas when you dictate.

Dragon Naturally Speaking Professional v7 Price: $1689

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AUSTRALIA

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Fax: +61 7 4041 6600
www.i-solutions.net.au