integrated solutions (qld) pty ltd newsletter
Edition 6, December 2004


Winscribe PDA Beta Release

The BETA version of the new standard WinScribe Pocket PC application is now available. This version works with WinScribe 3.3.22 and above and allows authoring and reviewing of jobs on a Pocket PC. Additionally there are advanced features such as "direct transcriptionist routing" - a feature that will allow the Author to select/override the standard WinScribe routing, sending work directly to any transcriptionist. There are no license fees for this version.

Are you in the state of being free of unacceptable risk?

Have a good look at what your business services are and ask yourself "Can I really afford to lose any OR all of my core business functions?"

With that in mind, let's look at the definitions of IT security and the elements that go into making it...

Confidentially of Information refers to the privacy of personal or corporate information. This inclues issues of copyright.

Integrity of data refers to the accuracy of data. Loss of data integrity may be gross & evident, as when a computer disk fails, or subtle, as when a character in a file is altered.

Assets that must be protected include all user and server based hardware, software programs and documentation.

Efficient & Appropriate use ensures that your organisations IT resources are used for the purposes for which they were intended, in a manner that does not interfere with the rights of others.

System availability is concerned with the full functionality of a system (e.g finance or payroll) and it's components.

The potential cause of these losses are called "THREATS". Don't make these threats become a reality. Tighten your IT security now


Share e-mails company wide

Over 18 billion* e-mails were sent daily in 2003 and this figure is projected to double by 2006. It is estimated that a typical knowledge worker spends up to 1/3 of their day in e-mail and as e-mails become a greater part of daily business life, many substantial business discussions and decisions are made through e-mails.

Interwoven's E-mail Management solution helps businesses transform e-mails from a liability and productivity drain into a knowledge asset and productivity tool.

Don't keep e-mails an isolate knowledge source, visible only to the person to whom it is addressed, but make them a knowledge asset and resource that co-workers and other stakeholders can view and use company wide.

* Source IDC

Virus vs Parasite

It's not always enough to have just one defence mechanism. What's the difference you ask?

A virus is a program designed to be spread with little to no input required by the unsuspecting computer user. Once infected, you now become the host spreading the disease. Modern anti-virus programs are designed to detect these IF you keep the definitions up to date.

A parasite (or spy ware) like it's namesake lives off another host but does not spread in the same way as a virus. Ever had a computer with lots of browser popups? It probably has a parasite. Anti-Virus software typically does not remove this and while it is malicious it technically isn't a virus. Products like "Ad-Aware" or "Spybot" will clean parasites and YES you do also need to keep the definitions up to date as well.


Integrated Solutions implements Winscribe into
Minter Ellison SA & NT

Minter Ellison SA/NT is the largest law firm in South Australia, and part of the Minter Ellison Legal Group, the 13th largest legal organisation in the world.

They offer a range of legal and non-legal solutions tailor-made to client's requirements and adhere to 4 main values throughout their business. They are Integrity & Trust; Excellence; Balance; and Enduring relationships.

Supporting many of Australia's largest companies across a wide range of legal practice areas and jurisdictions, Minter Ellison SA/NT looked for a complete network Digital Dictation solution which would enhance their business practices between the 2 states to increase efficiencies and to provide their users with the ability to support each other with the overflow of dictation.

By implementing WinScribe's network Digital Dictation solution, both Adelaide and Darwin users are now able to share their workload and type dictation across both states. This eliminated the need to employ temporary staff when their case load increased as well as the need to hire temporary dictation and transcription hardware thereby reducing overheads.

With the implementation of WinScribe and its ease of use, training the users only required a minimum of 15 minutes for authors to be completely up and running independently.

With various options of dictation hardware supplied, this also gave the lawyers of Minter Ellison SA & NT the option to record using a tethered unit into their workstation or a mobile unit allowing them to record anywhere, anytime.

Document Management

FIND OUT HOW TO IMPLEMENT A FEATURE-RICH FULLY FUNCTIONAL DOCUMENT MANAGEMENT SOLUTION
FOR THE
PRICE OF A COFFEE A DAY

With the introduction of a "Small Business Edition" of the widely acclaimed Interwoven Imanage Worksite product, Mailsite SBE, specifically designed for legal and accounting firms, you get all the benefits of a professional document management solution from within Outlook.

Integrated Solutions will be visiting:

TOWNSVILLE, Wednesday 8 December
MACKAY, Thursday 9 December

EVENING SEMINAR 5.45pm for 6pm start
RSVP by Tuesday 7th December

Technology Night

You control the Access...
Gone are the days of chasing threats...

You determine what I/O devices are allowed and who can use them with SANCTUARY...
You control your company's entire desktop environment with SANCTUARY...
You determine the applications that are allowed with SANCTUARY...
You define the rules with SANCTUARY...
You authorise the access with SANCTUARY...
It's easy to manage and easy to enforce with SANCTUARY...
Control the entry and contain the risk with SANCTUARY...

WHAT IS SANCTUARY?

Dean Weinert from Pixel Productions will be in Cairns on Wednesday, 8 December to showcase Sanctuary's Device and Application Control software.

WHEN: 8 December 
WHERE:Integrated Solutions Training Room
 124 Spence Street, Cairns
TIME:5.15pm for 5.30pm START
 Nibbles and drinks provided
RSVP:7 December

NEW STAFF MEMBER
Stuart Ralph

Stuart commenced with Integrated Solutions in November as part of our Network Integration team.

He has been involved in the support and management of IT systems with the Royal Australian Navy for over 20 years and then as a System Integration Manager with Compucat Research, where he was responsible for the integration and evaluation into SOE of various security software and hardware devices.

Stuart is accredited with many industry certifications, including Microsoft MCSE 2000. Stuart's main role with Integrated Solutions will be to increase IT security awareness and implementation throughout Far North Queensland.

A jack of the loopback variety

Have you ever needed to quickly check a network cable for continuity? Locate which switch port corresponds with a particular wall jack? If you answered "yes" to either question then you need the Ethernet Loopback Jack.

It's a small RJ-45 modular plug like you'd find in a wall jack. Connect one end of a network cable to a switch port and the other end to the loopback jack, and if the RX/TX pairs in the cable are good you'll get a link light on the switch.

You can also take the loopback jack to a wall outlet and when it's connected the corresponding link light on the switch will come on. This allows you to easily match-up a wall jack with a switch port back in the server room.

Integrated Solutions attends the ALPMA Annual Legal Conference in Melbourne, Victoria

As part of our ongoing support to the legal industry, Integrated Solutions recently attended the Australian Legal Practise Management Association's Annual Conference. As a Silver Sponsor of the event I.S showcased 2 very important aspects of any successful business today.

Winscribe's Enterprise Digital Dictation and Transcription software solution, which empowers every organisation to take control of their dictation and transcription needs.

Interwoven's Mailsite "Small Business Edition" (SBE) solution, giving you all the benefits of the widely acclaimed Interwoven Worksite product from within Outlook at a cost effective price.

Horse Play

The staff at I.S got more than we bargained for during a weekend away at Dunk Island for our Christmas party.

Ta Ly, John Lizzio, Stuart and Melinda Ralph all enjoyed an early morning horse ride along the beach. Ta was firmly in the saddle tightly gripping the reins, but not in control...her tiny frame was no match for the 980 pound horse called Sonny. He wanted food! Ta's short rein wasn't strong enough to stop Sony eating breakfast. When Sonny reached his head down to tear out a mouthful of long grass, Ta got pulled flat onto his mane time after time. The rest of us were having trouble staying on our mounts because of the uncontrolable laughter.

Our horses were called Mr Brown, Sonny, Bandit and Farmer and each had a personality that matched their names perfectly. e.g When we got into the ocean, Bandit didn't hesitate to walk over to Ta & stomp over & over in the water leaving her soaking wet in disbelief!!

Going horse riding raised more questions than were answered...Do horses talk with their ears? Have you seen how a horse can spin each ear around independently or flatten them back when going into a trot? We also couldn't help but notice some other cool habits, like passing wind in time with a trot (& some others we just won't mention here!).

All in all, everyone had a great weekend on Dunk Island and an enjoyable, relaxing time away.


left to right - John Lizzio, Ta Ly, Melinda Ralph, Stuart Ralph

For further information on any of the above products please contact Integrated Solutions
head office - cairns
124 Spence Street
PO Box 5351
CAIRNS QUEENSLAND 4870 AUSTRALIA
www.i-solutions.net.au

phone/fax
Ph: +61 7 4041 2288

Support Line: 1300 666 799
Fax: +61 7 4041 6600
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